Billing Policy

Last updated: 2026.

1. Accepted payment methods

Amore Liquors accepts the following payment methods at checkout:

Credit & debit cards: Visa, Mastercard, American Express, and Discover, processed securely through our online checkout.
In store: the cards above, plus cash and contactless tap.

We do not accept gift cards from other retailers, personal checks, money orders, cryptocurrency, or store credit toward online orders unless explicitly issued by Amore Liquors.

2. When you are charged

Your payment method is charged in full at the time you place the order. We do not split charges or invoice after delivery. If your card declines, the order is not created and no goods are reserved.

3. Pre-authorisation holds

Some issuers place a temporary pre-authorisation hold on your account when an order is initiated. If the order does not complete (declined card, address validation failure, age-gate failure), the hold typically clears within 1 – 7 business days. Amore Liquors does not control the timing of pre-auth releases — contact your bank for specifics.

4. Currency

All prices, fees, and totals are quoted and charged in United States Dollars (USD). If your bank converts to another currency, the rate and conversion fee are set by your bank — not by Amore Liquors.

5. Sales tax & excise

Applicable state and local sales tax is calculated automatically at checkout based on your delivery address, and is itemised separately on your order confirmation. Where alcohol excise tax applies, it is already included in the retail shelf price as required by law.

6. Billing address & verification

Your billing address must exactly match the address on file with your card issuer. We use Address Verification Service (AVS) and CVV verification on every transaction. Mismatched billing addresses are a leading cause of declines — please double-check your entry before submitting.

7. Payment security & PCI compliance

Card payments are processed over an encrypted (HTTPS/TLS) connection by a third-party, PCI-DSS-compliant payment provider. Amore Liquors never sees, stores, or transmits your full card number — your card details are handled directly by the payment provider and are not stored on our servers.

For your protection, orders may be screened for fraud by our payment provider, and any order flagged as suspicious may be held for manual review before fulfilment.

8. Saved payment methods

If saved-card functionality is offered at checkout, only a tokenised reference is stored with our payment provider — never the actual card number or CVV — and you can remove it at any time from your account.

9. Failed or declined payments

If your payment is declined:

The order is not created and no inventory is reserved.
You will be returned to checkout with a generic error message — we do not display the specific issuer decline reason for security reasons.
Common reasons: insufficient funds, expired card, AVS/CVV mismatch, issuer-flagged transaction. Contact your bank if the decline persists.

10. Pricing changes

Prices on amoreliquors.com may change without notice. The price you pay is the price displayed at the moment your order is submitted. If a clear pricing error is identified after order placement (e.g. a $200 bottle listed at $2), we reserve the right to cancel and refund the order before fulfilment.

11. Promotional codes & gift cards

Only one promotional code per order, unless explicitly stated.
Codes have no cash value and cannot be combined with other promotions.
Any store credit issued by Amore Liquors can be applied at checkout while a balance remains.

12. Receipts & invoices

An itemised receipt is emailed automatically when your order is placed and a second confirmation when the order ships. You can access all past receipts in your account under Orders. For a business invoice, email info@amoreliquors.com with your order number.

13. Chargebacks & disputes

If you believe a charge is in error, please contact us first at info@amoreliquors.com or (813) 888-9849. We will resolve legitimate billing issues quickly — typically same business day.

Initiating a chargeback without first contacting us may delay resolution. Fraudulent chargebacks (claiming non-receipt for delivered orders signed for by an adult, etc.) are referred to our card processor’s dispute team with full delivery evidence (signature, photo, GPS log).

14. Refunds

See the Returns & Refunds Policy for detailed terms. Approved refunds are issued to the original payment method only — typically within 7 – 15 business days after we authorise the refund.

15. Cancellation

You may cancel any order before it has been picked up by the carrier (or our local delivery driver) for a full refund. Email info@amoreliquors.com with your order number as soon as possible. Once dispatched, the order moves to the standard returns workflow.